Case Studies

About the Database

PCI and NPCC have developed this database of public policy case studies to highlight the value of collaborative practices in state government. These include cases in the areas of Community Development, Energy, Environment, Health Care, Human Services, Telecommunications, and Transportation. Several cases also involve resolution of interagency conflicts.

Some cases are also available as hard copies in an attractive, single-page format that can be handed to a policy maker. Contact PCI for free copies of these. Other cases have been printed in various publications and are available on this web site, or by contacting PCI.

We plan to continue building this database and would like help from state leaders, state DR programs, practitioners, etc., in identifying cases appropriate for this project.

These cases will help publicize your program; each one includes the name of the involved third-party neutral(s), the sponsoring organization(s), and the state DR program.

Cases also will be eligible for a newly created award given by PCI and NPPCC. Each year, one award will be given to a sponsoring organization or state program, and one to a practitioner, for cases that best represent the application of best practices for collaborative processes. Winning programs will be honored at a PCI Board meeting, and their names will be posted on this web site and in press releases distributed to practitioner organizations and publications such as Governing and Legislatures.

How to Submit Cases

The cases must:

  1. Pertain to policy development or implementation
  2. Involve state government
  3. Employ a collaborative approach
  4. Employ a neutral third party
  5. Result in tangible policy outcomes

If you have information on a case or cases that you think should be included in the database, please contact PCI with as much of the following information as possible.

  • Who are the best contacts for this case? (Who can be interviewed about it?)
  • What, if any, documentation is there for the case?
  • What was the issue, and what specific factors led to the decision to implement a collaborative approach?
  • Who initiated the collaborative process? (governor, agency, legislature, other)
  • What agencies, businesses, and/or groups participated in the process?
  • What were the key elements of the process?
  • Who was the neutral third party? What role did he or she play?
  • What was the end result? How did the process contribute to a favorable outcome?
  • When was the project completed? How long did it take?

To be eligible for an award, please also describe why this case exemplifies the best practices outlined in SPIDR's Best Practices for Government Agencies: Guidelines for Using Collaborative Agreement Seeking Processes.